WhatsApp for business

Turn WhatsApp into an intelligent service channel.

Connect your Searj agent to WhatsApp to answer questions, capture requests and bookings, and hand conversations to your team when needed.

Start for freeRead the setup guide

Searj Assistant

online

Messages and calls are end-to-end encrypted.

I would like to book tomorrow afternoon.

4:12 PM

Of course 👋 We have 4:30 PM and 6:00 PM available. Which time works for you?

4:12 PM

4:30 works, please book it.

4:13 PM

Booked ✅ We will send your appointment details now.

4:13 PM
Type a message

Connection options

Choose the connection that fits your business.

Start quickly with QR, use Twilio, or deploy an official scalable channel through Meta.

Recommended for production

Official WhatsApp Business

Connect a WhatsApp Business number through the Meta Cloud API for an official, stable, and scalable channel.

  • Official Meta integration
  • Built for higher message volumes
  • Approved business templates and messaging
Requires a Meta Business account and approved number
For Twilio customers

Twilio WhatsApp

Use your existing Twilio account to connect WhatsApp with webhooks and advanced delivery-status tracking.

  • Straightforward webhook setup
  • Delivery-status tracking
  • Number management through Twilio
Requires an Account SID and Auth Token
Experimental beta

Quick QR connection

Scan a QR code from your phone to connect a WhatsApp Web session quickly, without Meta or Twilio credentials.

  • Fastest way to start testing
  • No API credentials required
  • Automatic session reattachment
May require a new QR scan if the session expires

One customer experience across every connection.

Instant Arabic and English replies

Your agent answers from your business content in the language your customers use.

Human support handoff

Escalate to a team member when needed and return the conversation to AI smoothly.

Unified history and analytics

Review conversations, common questions, and agent performance from the Searj dashboard.

Actions and bookings

Collect details and run booking or request journeys directly inside the conversation.

Start free, and we will help you connect.

Create your agent and test it on the free plan. If you need help choosing an option, configuring it, or going live, our team is ready.

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